Previous incidents
Xchart Internal API is down
Resolved Nov 26, 2023 at 5:04pm UTC
Xchart Internal API recovered.
1 previous update
Xchart Internal API is down
Resolved Oct 23, 2023 at 7:30am UTC
Xchart Internal API recovered.
1 previous update
Xchart Internal API is down
Resolved Oct 21, 2023 at 7:20am UTC
Xchart Internal API recovered.
1 previous update
Database service disruption today
Resolved Oct 3, 2023 at 8:44pm UTC
Hello everyone. Unfortunately we had a period of about 4 minutes today during which our main database was unreachable. It occured between 12:19-12:23 PST.
Even though the database was unreachable for only a short time, the impact was significant, especially if you happened to be in the middle of a case.
What was the impact?
If you were not signed in during the incident, there is no known impact to your account or your data.
If you were signed in, you would have likely found y...