Previous incidents
Xchart Internal API is down
Resolved Jul 29, 2025 at 5:36pm UTC
Xchart Internal API recovered.
1 previous update
Case Manager is down
Resolved Jul 24, 2025 at 9:36am UTC
Case Manager recovered.
3 previous updates
Xchart.com Public Site and Case Manager are down
Resolved Jun 24, 2025 at 9:44pm UTC
Xchart.com Public Site and Case Manager recovered.
1 previous update
Incident Report: Widespread Google Cloud Outage Impacted Xchart Services
Resolved Jun 12, 2025 at 9:14pm UTC
Today, a major global outage affected Google Cloud — the infrastructure provider that powers Xchart and countless other internet services. During this time, many of our users were unable to access the platform or experienced degraded performance.
We first detected the issue around 11:08 AM PST and updated our status page at 11:16 AM. We started seeing some signs of recovery around 12:19 PM, but it was not until around 1:43 PM, access to Xchart...
Things seem to be back
Resolved Jun 12, 2025 at 8:54pm UTC
We're seeing elevated error rates but people are able to log in, etc. We'll be sending out a notification email describing what happened. Global Google Cloud outage.
Google Cloud is having a major outage. We're monitoring the situation.
Resolved Jun 12, 2025 at 6:16pm UTC
Affecting lots of sites not just Xchart.
Some services are down
Resolved Jun 12, 2025 at 5:57pm UTC
Xchart Internal API went down.
Xchart Internal API is down
Resolved Jun 10, 2025 at 5:30pm UTC
Xchart Internal API recovered.
1 previous update