Previous incidents
Xchart.com Public Site, Case Editor, and 3 other services are down
Resolved Nov 17, 2025 at 11:39am UTC
Xchart Patient Forms recovered.
12 previous updates
Xchart Internal API is down
Resolved Nov 16, 2025 at 1:57pm UTC
Xchart Internal API recovered.
1 previous update
Case Editor and Case Manager are down
Resolved Oct 25, 2025 at 6:29pm UTC
Case Editor recovered.
3 previous updates
Intermittent Connectivity Issues (Netlify / AWS)
Resolved Oct 20, 2025 at 5:14pm UTC
Updated: 1:27pm (PDT)
We're seeing much lower error rates, and things appear stable. AWS is also reporting that their systems are stabilizing.
I'm marking this as resolved...
We’re aware of intermittent connection problems affecting a subset of users. The issue originates from Netlify’s hosting infrastructure, which runs on AWS. According to Netlify, the disruption appears to be localized primarily to East Coast regions and should be intermittent.
You can monitor the o...
Xchart.com Public Site, Case Editor, and 2 other services are down
Resolved Oct 10, 2025 at 8:51pm UTC
Case Manager recovered.
9 previous updates
Xchart Internal API is down
Resolved Sep 2, 2025 at 5:32pm UTC
Xchart Internal API recovered.
1 previous update